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Original topic:

gpay not working anymore?

(Topic created: 2 weeks ago)
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PJDreamer
Constellation
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like the title says, I'm not sure if it's the beta program, but I'm unable to use tap to pay, gpay and other things. anytime I try to use TTP it pops up with a message that says unable to verify software or something along those lines.

has anyone else experienced this issue??
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7 Replies
Y0u
Honored Contributor
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This is normal during beta
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mizfitz13
Nebula
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you will need to use samsung wallet during beta. some bank apps will refuse to work as well
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requa
Sun
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It must vary by bank. I just used GPay with a Capital One credit card with no issue.


Dan
Galaxy S26 SM-S942U1 on Xfinity Mobile
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bigbad614
Nebula
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I have no issues using GPay for Discover, Chase, Northwest Bank, and mobile credentialing via Transact.
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pre4speed
Halo
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No issues with gpay on my phone. Has worked since joining beta. I have a credit union as main bank, then chase as alternates
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Robin621k
Honored Contributor
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I have had no issues with G Wallet at all. Have you checked for Google updates for Google services. Specifically Google Play Services. It check for all Google Services updates, go to settings, Google Services, All Services, System Services. Update all that are there. You can also check in the Playstore to see if your device is certified. Go to Playstore, tap on your profile, go to settings,scroll to about tap on the arrow to expand, scroll to the bottom and see if your phone say play protect certified.
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USBetaModerator3
Beta Moderator
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Hello,

We’re sorry for the inconvenience you’re experiencing.

To help the team accurately identify the cause of this issue, we kindly ask that you submit an Error Report immediately after reproducing the problem so that the relevant system logs can be captured.

1. Open Samsung Members → One UI Beta Program → Beta Feedback.
2. Select Error reports and attach any relevant screenshots or screen recordings (if available).
3. Make sure “Send system log data” is enabled before submitting.

Important: For accurate log collection, please submit the report within 3 minutes of reproducing the issue and do not kill the task of the Samsung Members app until you receive notification that the error has been sent (about 5 minutes)

Your report will greatly assist the team in analyzing and improving the Beta experience.

Thank you for your continued support.

Best regards,
One UI Beta Team

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