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Constellation

s20 ultra beta and wearable app

So the Samsung wearable app had an update and now my galaxy active 2 will not connect with it. It says that my software version is incompatible and to check for an update. I've tried removing the wearable app and still nothing. I've checked to see if there was a beta update but there isn't any. Anyone else having this issue? 
3 REPLIES 3
Asteroid

Re: s20 ultra beta and wearable app

works for me. updated for my buds and watch 3 and I also have the ultra 5g.
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Beta Moderator

Re: s20 ultra beta and wearable app

Hello,

 

Please try steps below to see if it helps.

  1. Turn off Bluetooth
  2. Go to settings > apps > Click on arrow next "Your apps" > Select show system apps and press ok
  3. Go to Bluetooth app > storage and clear data and cache.
  4. Turn on Bluetooth

 

Please note this will remove your existing devices and may need pairing them back.

 

Regards

One UI Beta Team.

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Constellation

Re: s20 ultra beta and wearable app

Thanks I got it working... Had to delete the wearable app and reset my watch but it finally paired again thanks!
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