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Original topic:

tmobile app log in

(Topic created: 08-13-2022 01:42 PM)
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Nchiz003
Cosmic Ray
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I haven't been able to log in to my tmobile app since I upgrade to beta. Anyone else with this issue?
8 Replies
racedog
Halo
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I have tmobile and am not having any issues logging into the app.
Bengalsfan86
Cosmic Ray
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I am also having a problem logging in from the app
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Yamialex224
Honored Contributor
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Try uninstalling and installing it again. When I had t mobile I had no issues I was in the 12 beta. Now I'm on Verizon and can log in. It might just need a fresh install
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Nchiz003
Cosmic Ray
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Ok. I'll try Uninstaller and re-installing
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CJ78
Cosmic Ray
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I had to clear the data to get it to work. Guessing since it uses the SIM to authenticate now it could be related to the RCS issue some have seen that's fixed with toggling the SIM
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Iamthecpu
Asteroid
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Nope, all good. I use the biometric login as well and see no issues. In fact it seems faster now🤔
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Nchiz003
Cosmic Ray
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I'm still unable to log in. I've cleared the data. I'm unable to uninstall.Screenshot_20220814_102503.jpgScreenshot_20220814_102453.jpg
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USBetaModerator2
Beta Moderator
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Hello ,

Thank you for your feedback. If you haven’t already, Please update Samsung Members app to latest version from the Galaxy store and send us an error report immediately after experiencing the issue from the Samsung member’s app -> Beta Feedback -> Error Reports to help us debug the issue. We apologize for the inconvenience and appreciate your contribution to the beta program.

Regards,
One UI Beta Team

 

 

 

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