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Original topic:

youtube music Banner notification stuck

(Topic created: 11-01-2020 03:30 PM)
userhgGdd0mkwD
Astronaut
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If you open youtube music and close it out after use, when you drag the screen down from the top of the phone, the youtube music banner with the last played song is stuck there. I have altered all possible notification settings on the phone and specifically for the app. Is anyone else encountering this with UI 3.0 Beta??

Phone in USE galaxy S20 5G 
Beta version prior to 10/23 release. 
Have not done the 10/23 release update .
3 Replies
USBetaModerator
Beta Moderator
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Hello,

 

As the problem involves a 3rd party app, it would be best to contact the app developer for support. However, if you do experience issues with a Samsung app, please send us an error report with a video recording and we would be able to debug the issue. We apologize for the inconvenience and appreciate your contribution to the beta program.

 

Regards

One UI Beta Team.

 

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userhgGdd0mkwD
Astronaut
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thank you for the response. the app manufacturer is google, however it's important to note, that the app functions properly, the issue is the banner not going away. this same issue has been raised throughout multiple posts in this beta forum, the issue isn't just youtube music but seems to be related to media apps not disappearing from the top banner after being closed out. my guess is, there is a software bug in regards to notification banners and media playing programs, some stated itunes and other media players like youtube music having the same outcome
rhodest7
Asteroid
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If your still having the issue, Just press and hold the option to remove will come up.
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