Original topic:

980 Pro not compatible with Samsung Magician?

(Topic created: 04-20-2021 05:58 PM)
howie411
Cosmic Ray
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Installed a 980 Pro in my Alienware R12, pretty sure originally it was showing up in Samsung Magician because I actually ran the benchmark, but now its saying its not compatible. 

 

Only thing I can think of is it stopped working when I installed my 970 Evo (as a second drive and my Seagate Barracuda.  But not sure why that would effect this. 

 

 

howie411_0-1618800906970.png

 

14 Replies
ddaniel51
Comet
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According to the R12 manuals it is designed and specified for a single NVME SSD.  The other M.2 socket is for a Wifi/Bluetooth card.

Did you really put a slow mechanical Sata hdd in the  R12 instead of a fast Sata SSD?

Remove the 970 and hdd, verify the 980 is in the proper M.2 socket and proceed from there.

Oh, btw, the error message shown states you are using an Intel driver which is not supported by Magician.  Magician 6.3?

 

 

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howie411
Cosmic Ray
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I put the 980 PRO in the nvme slot on the MB (replacing the 256 GB drive it came with).

 

The 970 EVO and Barracuda are connected vi SATA as they should.

 

Doing some more research it seems the bios is set to RST/RAID and needs to be set to ACHI.   So now the question is other then not being able to use Samsung Magician fir the main drive, do I lose any performance between RST/RAID and ACHI?

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user69fh09x7b5
Constellation
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im in the same problem i need help too

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ddaniel51
Comet
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You referred to your 970 being connected via Sata?  The 970 is NVME whereas the 870 Is Sata.

I believe it's mentioned in the Magician installation notes that it doesn't work across Raid interfaces so AHCI is the way to go and Magician will be happy.

Use the stock Microsoft NVME driver until Samsung releases new drivers for  the  980 PRO.

 

 

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Members_SBGFXpr
Constellation
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Samsung has no driver for the 980 Pro. Windows driver works fine and the controller depending on the motherboard works fine. The issue is basically Samsung Magician Software ... and the only reason you need it is to update the firmware, but it's not compatible with all drivers, particularly Storage Controllers, is not the driver that Windows installs ... etc. Perhaps this video will help resolve this issue ... 

https://www.youtube.com/watch?v=ODJltQE4xy8&ab_channel=WapperJaw

Issue: Samsung Magician Software does not detect the 980 Pro driver. PLEASE READ DESCRIPTION, it will help resolve your issue. Rule #1 no foul language of an...
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userRpiEZDESvV
Astronaut
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same problem here.

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Members_SBGFXpr
Constellation
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Samsung has no driver for the 980 Pro. Windows driver works fine and the controller depending on the motherboard works fine. The issue is basically Samsung Magician Software ... and the only reason you need it is to update the firmware, but it's not compatible with all drivers, particularly Storage Controllers, is not the driver that Windows installs ... etc. Perhaps this video will help resolve this issue ... 

https://www.youtube.com/watch?v=ODJltQE4xy8&ab_channel=WapperJaw

Issue: Samsung Magician Software does not detect the 980 Pro driver. PLEASE READ DESCRIPTION, it will help resolve your issue. Rule #1 no foul language of an...
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btc-909
Constellation
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Samsung Apps and Services

Already running in AHCI mode before I installed Windows 10 21H1 and no issues with Samsung Magician 6.3.0 but the NVME driver "Samsung NVMe Express Device is not connected. Connect the Device and try again." when trying to install the 3.3 NVMe driver.

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userKvFACu4qBq
Astronaut
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I have same problem also ! it seems many people arround the world have the same problem also ! Samsung why don't release a driver for 980 Pro ?! why also Magician must work only on AHCI mode ?! it seems these limits are not logical and only make problem for the customers ! not fair !