Original topic:

A13

(Topic created: 06-19-2022 01:35 PM)
user1cIkTJyvhZ
Constellation
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Samsung Apps and Services

My phone unlocks when I push the side key & face recognition is off also smart locks not enabled. Please help! I have pattern & fingerprint enabled as my lock screens.

2 Replies
LongHiker
Epic Samsung Care Ambassador
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Samsung Apps and Services

@user1cIkTJyvhZ The side button is the fingerprint sensor so that is completely expected. 

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Charkatak
Black Hole
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Samsung Apps and Services
Try to press side key with other fingers and see if your phone unlocks.

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