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Cosmic Ray

Can you please stop flooding my $1400 phone with ads?

Can you please stop flooding my $1400 phone with ads? It's getting ridiculous.

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Re: Can you please stop flooding my $1400 phone with ads?

Install an adblocker like everyone else?

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Asteroid

Ads on my Galaxy S20 Ultra

Why am I seeing ads on my weather app the same thing goes with the Phone app why am I seeing ads 😑?

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Samsung Care Ambassador

Re: Ads on my Galaxy S20 Ultra

@GalaxyReplica 

 

Your phone app? Can you share a screenshot by any chance? I know some Samsung apps have limited ads in them, and yes people are annoyed by them, and I don't disagree, but I definitely don't have anything in my phone app. It might be a third party app causing the issue for you.



If my post answered your question, please be sure to accept it as solution so other users can find answers quicker. And give it a Like. Thanks

Geno71-Ambassador-Signature2-1
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Asteroid

Why are there embedded ads on an $1100 phone?

Samsung health, the weather app, Bixby home, and the galaxy store all contain embedded ads. I did not check the marketing boxes on setup, though that seems to only affect the customization of the ads and not stop them.

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Samsung Moderator
Samsung Moderator

Re: Why are there embedded ads on an $1100 phone?

Does this happen when your device is in safe mode?

 

Let's try putting the device in Safe mode to determine if there are external factors that cause this symptom. This step will temporarily disable all your third-party apps, but none of your personal data will be deleted. Your customization settings (Wallpaper, Themes, et cetera) will be reset to default once you exit this mode.

 

Please follow the steps below:

 

1. Turn the device off.

2. Press and hold the Power key past the model name screen.

3. When "SAMSUNG" appears on the screen, release the Power key.

4. Immediately after releasing the Power key, press and hold the Volume down key.

5. Continue to hold the Volume down key until the device finishes restarting.

6. Safe mode will display in the bottom left corner of the screen.

7. Release the Volume down key when you see Safe Mode.

8. To exit Safe Mode, restart your device.

 

Let us know how your device responds after performing this step!

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Asteroid

Re: Why are there embedded ads on an $1100 phone?

Sorry, this suggestion does not address Samsung built-in ads. They are purposely incorporated by Samsung in Samsung apps. 

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Asteroid

Re: Why are there embedded ads on an $1100 phone?

Unfortunately it does. They seem to be ads for samsung products or items in the galaxy store

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Samsung Moderator
Samsung Moderator

Re: Why are there embedded ads on an $1100 phone?

If the ads still appear in safe mode, then that will be a Samsung thing. There is no way to remove those.

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Asteroid

Re: Why are there embedded ads on an $1100 phone?

Right, exactly. Here's one on the Bixby home https://photos.app.goo.gl/LVsSUn3Jd2mH8PjA7 .  The question is why are there ads on a 1.1k phone?  Can you please pass along feedback that this kind of stinks. It would be nice if samsung copied apple's ad free experience in the main UI functions.

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