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Ads in Samsung Music

(Topic created: 10-02-2020 03:39 PM)
userbVgG9dr6MV
Constellation
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Samsung Apps and Services

I recently recieved the update to Samsung Music. The ad at the top of the tracks list is really annoying and is unaccepatble for my flagship phone. I don't want to use a music app with and ad. Is there any way to dissable these ads?

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Anonymous
Not applicable
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Samsung Apps and Services
delete ads 4 what purpose you need them
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ACC01
Halo
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Samsung Apps and Services
what are you talking about?
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manzoorboy06
Cosmic Ray
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Samsung Apps and Services
In the past year or so Samsung has gone wild with ads while raising the prices of their flagship phones. I didn't pay $1500 for a premium device so you can throw ads on my face. I don't know who are making these decisions but you are losing your customers in the long run. Its not only me, look at the Samsung apps recent reviews, many people are not happy with ads. Listen to your customers! Samsung Music was my favorite music app which I no longer use due to ads. The weather app has two ads running at the same time, the Samsung Store is the worst, even the health app, ads are everywhere! What happened to the user experience? S20 Ultra is my last Samsung device since S8 and I am in the process of moving away from Samsung ecosystem to Apple products. So long Samsung ✌.
TheRealMe
Astronaut
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Samsung Apps and Services
thanks! I was close to getting this phone. Off to Apple I go.
BigDog45ACP
Galaxy
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Samsung Apps and Services
same here, I paid 1300+ dollars for this S10+ 512 gb model and I will in no way pay premium prices just to have ads shoved in my face. as with you I am looking at "other" options. was going to get the Note 20 Ultra but in the end said NO.
RoarLionsRoar
Cosmic Ray
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Samsung Apps and Services
100% Guaranteed this is due to an app you have installed. And not a Samsung one.
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manzoorboy06
Cosmic Ray
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Samsung Apps and Services
I believe you are wrong. I am 1000% Guaranteed its the Samsung system. I spoke with Samsung support multiple times and they keep apologizing saying they can't do anything about it. The ads are showing within Samsung official built in apps for anyone who bought the carrier based phone in USA. In apps like the weather apps, Samsung music app, Samsung health and Samsung store. Look up the reviews for these app, and you will see it for yourself.
Rpierce2032
Cosmic Ray
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Samsung Apps and Services
I've been using Samsung since the S8 and now the S20 ultra 5g and you can use different apps from google. I don't have this problem at all.
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manzoorboy06
Cosmic Ray
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Samsung Apps and Services
That would lead to more problems. Samsung One UI and its app syncs everything to one place, Samsung Cloud. If I start using 3rd party apps, my data won't be in one place. You are basically saying, ignore the problem, and use 3rd party apps trusting them with my data. This is one of the main reason why I moved away from Google to Samsung phones, is to have all my data synced to one place instead of relying on 3rd party apps.
MikeS3
Galaxy
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Samsung Apps and Services

Yeah I have been with Samsung since the S3 and have always defended them.  This has been the final blow in pushing me to Apple.  I sold my S20 2 weeks ago and picked up an iPhone 11 instead.  Much happier.  I wasn't always an Apple fan but it really just works so much better and with the Apple watch...it's great.  Especially compared to the Galaxy watch running that awful Tizen software that isn't compatible with anything.  I feel like Samsung is going to need to change things immediately if they want to keep customers.  Prices will need to drop drastically as well.

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