I saw the same thing. I am not happy about this and am considering other devices as an option. I've never been more dissatisfied with a product and company that is this intrusive.
Samsung has lost their minds! Now in these $1k and up phones, not only did they take the 3.5mm jack away, we have ads in Samsung aps now. Been a Samsung customer since back in flip phone days and this is getting too much. I get that "it's only a small banner at the top..no big deal", but what's next? Lock screen ads? Ads in the dialer? Have to watch ads to use the phone? I'm done...
I've seen a bunch of others comment about this issue online, but I'm seeing an increased number of ads in stock apps like Samsung Pay and weather. They're pop-up ones, appearing at the top and bottom of the weather app and on top of the pay screen in Samsung Pay. I've disabled customization service numerous times, and I've even reset my phone and made sure to disable customization service from the get go. Does anyone know how else I could solve this issue?
It's not an issue. Samsung says it "makes your flagship experience better," so you'd better get used to it. Ads have even been seen in OneUI itself, and it's just a matter of time before we all get that "feature."
Recently in the past month, everyone has realized just how much ads are everywhere on Samsung flagship phones these days.
I don't know who at Samsung thought putting ads on such a premium device would be a good idea. It lowers Samsung's brand image, lowers user experience, and has a long-lasting impact on brand trust. Those things are not easy to recover or build. Did people at Samsung really thought this short-sighted decision is worth a tiny bit of extra $$? I think most people would prefer a $50 more expensive phone with no ads than a phone that's cheaper with ads. Samsung flagships already cost so much money, so why do they have ads in the first place?
If Samsung doesn't do something about this before the launch of the Note 20, reviewers will deduct points for ads in software, and in turn, sales will lower. It's a net negative. How are the product managers at Samsung not seeing this? It's a bad decision from every angle.
I just read about this in a news story while I was looking up info about the Samsung Galaxy S20, the phone I was planning on upgrading to, but now I'm not so certain I'll be choosing it. If there's one thing I won't tolerate ads in, it's a core app vital to the device's basic functionality like the Phone app. It's completely unacceptable, even moreso on a phone that costs hundreds of dollars.