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Original topic:

Alarm clock innacurrate by 1 hour

(Topic created: 10-26-2019 05:26 PM)
userxJpSnfkuff
Constellation
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Samsung Apps and Services

Screenshot_20191027-012342_Clock.jpg

So I have set my alarm and I can see that instead of saying that it will go off in one hour it says it will I 2 hours. When I tried setting it to go off in 1 min it showed 1 hour and 1 min and never went off. I have roaming times off and time is set up automatically. 

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SamsungJoJo
Samsung Moderator
Samsung Moderator
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Samsung Apps and Services

Hello there,

 

Thanks for reaching out.

 

What type of device are you using? Have you confirmed the software on the device is currently up to date to the latest software?

 

Also, Try this: Navigate to your settings > apps > find and click on "Clock" > force stop > storage > clear cache.

 

See if that helps.

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SamsungJoJo
Samsung Moderator
Samsung Moderator
Options
Samsung Apps and Services

Hello there,

 

Thanks for reaching out.

 

What type of device are you using? Have you confirmed the software on the device is currently up to date to the latest software?

 

Also, Try this: Navigate to your settings > apps > find and click on "Clock" > force stop > storage > clear cache.

 

See if that helps.

userxJpSnfkuff
Constellation
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Samsung Apps and Services

Hi. Your solution worked. Thank you very much 🙂

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