Well this community seems a little bit of ridiculous. Samsung clearly doesn't want to answer any of the questions clearly we're all having the same problem new expensive Smart television sets do not have the ability to install an app when it's not part of their choices. The workaround is to install an external device that will allow you to install apps one of the best ones I found has been the Amazon Fire stick. Which leads me to my next conclusion why should I buy another Samsung Smart TV if the fire stick will do everything for it and more. Just save my money and buy a regular TV and install the firestick which will allow me to put any app I want onto the TV. Screw You Samsung!