That is pretty strange, @userJQbX27Vj0w. I really appreciate you taking the time to reach out to us about this.
Have you attempted to clear your device's cache?
1. Power off your device
2. Power it back on by holding down the Volume Up, Home/Bixby, and Power keys.
3. When you see the Android laying down, wait for 30 seconds until it boots into the Recovery Menu.
4. From here, use the volume up/down keys to highlight "Wipe Cache partition" and select it with the power key.
Let me know if that helps!
Thanks so much for taking the time to reach out to us about this.
Were you able to attempt to clear your device's cache?
If you need help with anything else, please let us know and our community will be happy to help.
I hope you are doing well, would you mind providing us with some information about your device?
I hope you were able to find a solution for this, if you did, please let us know what you did.
If you need help with anything else, please let us know and our community will be happy to help!
Thanks so much for the reply. I was finally able to sort my Bixby out the "clear cache/data" solution. The restart was necessary. I just found it odd that that needed to be done after owning the phone for only a couple of days and never having used Bixby prior to that.
Anyway, Thank you for the follow up.
I've had the same issue Bixby understands me when I use the hardware button. But wake up command only recognises my voice if I put on an American accent..... which I won't be doing in public.