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Constellation

Re: Bixby Voice Not Working

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I cleared all data but Bixby voice still will not activate 

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Samsung Moderator
Samsung Moderator

Re: Bixby Voice Not Working

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@userIEk9lbXYJF; When you are training Bixby to recognize your voice, you need to manually hold down the side Bixby button to train it to recognize and respond to your voice. Let us know if that helps. 


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.





Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.

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Samsung Care Ambassador

Re: Bixby Voice Not Working

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It's a third party app using your microphone. Probably the Kik app. You'll have to go through each of your third party apps and disable the microphone permission

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Constellation

Re: Bixby Voice Not Working

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Bixby voice wake up not working on Note 8. Started up in safe mode, still not working. 

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Constellation

Re: Bixby Voice Not Working

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Bixby conflict with Google. When I force stop on  Bixby voice, hands free bluetooth works. When I disconnect and reconnect to hands free, it doesnt work. Have to do force stop on Bixby voice every time on reconnect. Frustrated. 

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Astronaut

Re: Bixby Voice Not Working

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I've never been able to set Bixby Voice up or get it working on my S8. Long press on the button does nothing. If I get to the page with the Bixby Cards and there is no voice icon at the top as many say there should be. I've cleared the cache and data on every Bixby App and run it in safe mode - nothing works.

 

Any ideas??

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Supernova

Re: Bixby Voice Not Working

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Hey, I hope you are doing well. I just wanted to reach out and see if you were able to clear those Bixby apps?

 

If this works for you, please let us know. If we can help with anything else, please let us know and we'll be happy to help!


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.


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Constellation

Re: Bixby Voice Not Working

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Hi Trevor.

 

I'm experiencing the same problem. I tried all of the above and still not working.

Please help.

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Supernova

Re: Bixby Voice Not Working

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Hey, I hope you are having a great day, @useriVDbnxPAZQ.

 

Would you mind letting us know some information about your device?

  • Baseband Version
  • Model Number
  • Carrier

You can find most of this information in Settings > About Phone. Thanks!


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.


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Constellation

Re: Bixby Voice Not Working

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i have the same problem.

i try to clear the data and the cash for all bixby applictions and not work.

When i say hi bixby, a small icon will appear in the notification area then dissapear.  sometimes it reappears and then disappears a second time.

 

baseband G9650ZCU2ARC6

model SM-G9650 

S9+

mobile carrier: Yemen mobile.

 

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