Original topic:

Bixby not responding

(Topic created: 02-06-2020 06:18 AM)
ClareBeware
Cosmic Ray
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Samsung Apps and Services

My Bixby was working just fine until today. It does not respond to any commands. I keep getting an error message. "Looks like something went wrong try again later"

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Solution
StephanieNikki
Black Hole
Options
Samsung Apps and Services

Try force stopping and clearing the cache on the Bixby app in your settings. 


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.
Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.

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4 Replies
Solution
StephanieNikki
Black Hole
Options
Samsung Apps and Services

Try force stopping and clearing the cache on the Bixby app in your settings. 


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.
Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.

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Samsung_AustinS
Astronaut
Options
Samsung Apps and Services

Who ever uses Bixby

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ClareBeware
Cosmic Ray
Options
Samsung Apps and Services

I tried that and it worked like a charm  Thank you! 🙂👍

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userkIsdxDJSnS
Constellation
Options
Samsung Apps and Services

I thought Bixby was faulty on my Smart Watch,  It turned out the problem was the microphone hole (between the two buttons on the right on an Active 2) was blocked.  I gently inserted a pin and something came out. Now it works perfectly.

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