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Constellation

Bixby not updating in Active2

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Hello everybody. Bixby is not updating on my active 2 galaxy watch. It stops after the 0 countdown shows. All apps are perfectly updated except for Bixby. If you'll have a solution please help me thank you very much82EE1BC5-9D66-47DA-9DE5-E9DEE2A133C1.jpeg

 

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Constellation

Re: Bixby not updating in Active2

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It was updated today but after several installings and this update was late

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35 REPLIES 35
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Asteroid

Re: Bixby not updating in Active2

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Yea I am having the same exact thing. Tried restarting, connecting to home wifi. Nothing, after the "app permission" confirmation, shows 0% download, then kicks out and back to square one. 

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Constellation

Re: Bixby not updating in Active2

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Same problem here...very frustrated


 

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Constellation

Re: Bixby not updating in Active2

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You need clear stuff off your watch and get space back you have no space left to update Bixby thatscwhat I did and it worked

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Asteroid

Re: Bixby not updating in Active2

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Hey, so I got mine to work now. 

Back up your data then reset the watch to factory. Bixby works fine now.

Kinda weird because all my apps were "up to date" but after reset I had 6 apps that needed updates. Ironically Bixby was not one of them..... Hopefully that helped!

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Asteroid

Re: Bixby not updating in Active2

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This is no solution at all (having to factory reset). 

I am having the same problem since two days ago. It suddenlty stopped working and it asking me to update but it won't.

 

OBVIOUSLY an ISSUE on the SAMSUNG side which they should fix IMMEDIATELY!!

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Constellation

Re: Bixby not updating in Active2

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Your out if space clean it up then Bixby will update

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Constellation

Re: Bixby not updating in Active2

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How do I back up apps?


@userA240cO8vtR wrote:

Hey, so I got mine to work now. 

Back up your data then reset the watch to factory. Bixby works fine now.

Kinda weird because all my apps were "up to date" but after reset I had 6 apps that needed updates. Ironically Bixby was not one of them..... Hopefully that helped!


 

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Astronaut

Re: Bixby not updating in Active2

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Same issue here. I've been really disappointed with the active 2. I tried to overlook so many things (not using google assistant, not having a compass, not having any good apps, no google maps, Bixby not understanding anything ect. ect.) I know that my next purchase will not be Samsung unless they start to allow customization and give up on Bixby. 

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Asteroid

Re: Bixby not updating in Active2

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Ironically, one of the best thing about this watch was Bixby in the sense that I could be driving and start a call with a voice command. Without Bixby this is just a piece of junk. Samsung, FIX THE UPDATE ISSUE DARN YOU!!!!

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