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Crush_on_daddy
Asteroid

Bixby problem

I hate my phone right now, anytime i try loading the bixby voice it returns to bixby home and the bixby voice keeps showing cant add new products. I tried clearing cache and data even restarting it doesnt still work

6 REPLIES 6
Crush_on_daddy
Asteroid

Re: Bixby problem

Sorry bixby vison keeps showing cant add new products and voice returning to bixby home

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Samsung Moderator
Samsung Moderator

Re: Bixby problem

Have you tried clearing the cache and data for Bixby Home, Vision, Voice, and Service?

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Crush_on_daddy
Asteroid

Re: Bixby problem

Yes i have doesnt still work .

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Samsung Moderator
Samsung Moderator

Re: Bixby problem

Can I have the full model code of your device?

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Crush_on_daddy
Asteroid

Re: Bixby problem

SM-G955FD

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Samsung Moderator
Samsung Moderator

Re: Bixby problem

Thank you for this info! As this is a non-US model and support for these models is very limited, please seek support for your area. You can do so here: http://www.samsung.com/visitcountry  Thanks! 

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