Original topic:

Bixby stuck searching

(Topic created: 06-26-2019 08:17 PM)
Draxis
Constellation
Options
Samsung Apps and Services

90% of commands given to Bixby, cause the assistant to endlessly say searching...

Brand new s10 5g

Any fix would be appreciated, as the assistant would be greatly useful to have.

I have cleared the system cache, and updated Bixby fully.

1 Solution


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Solution
Draxis
Constellation
Options
Samsung Apps and Services

Ok so I did all the updates through the app itself, and it still didn't work, I went to the galaxy store and did the update there and it works!

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3 Replies
SamsungAdam
Samsung Moderator
Samsung Moderator
Options
Samsung Apps and Services

@useres4KzTUB63 Have you tried force stopping and clearing cache and data on all the Bixby apps?


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user7azKn02aW0
Constellation
Options
Samsung Apps and Services

Same exact problem here with an S9 Plus. Clearing cache did nothing to help accept make you go through re-recording your voice samples and setting Bixby back up.  Samsung's devs obviously messed something up with the software or failed to soak test an update for a integral function. 

Solution
Draxis
Constellation
Options
Samsung Apps and Services

Ok so I did all the updates through the app itself, and it still didn't work, I went to the galaxy store and did the update there and it works!

View solution in context