Original topic:

Bookmarks Retrieval

(Topic created: 12-14-2022 11:45 PM)
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SamsSon325
Constellation
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Samsung Apps and Services
I have recently updated my Samsung internet and none of my bookmarks are there anymore. I followed all of the instructions of the threads on this site and none of them helped. Please, coupd someone help me?

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Samsung_Moderator
Community Manager
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Samsung Apps and Services

Thank you for reaching out. I can certainly understand the importance of retrieving your bookmarks for Samsung Internet and I would be happy to look into this further for you. Give these steps a try: Make sure you are signed into your Samsung account. Tap on the Bookmarks (This will be the Star at the bottom in the navigation bar.) You'll probably see Bookmarks > My device, and it will say "No bookmarks". Tap on the word "Bookmarks" in "Bookmarks > My device" and this will reveal two folders: My device and Samsung account. The old bookmarks should be in the Samsung account folder.

 

 

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Samsung_Moderator
Community Manager
Community Manager
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Samsung Apps and Services

Thank you for reaching out. I can certainly understand the importance of retrieving your bookmarks for Samsung Internet and I would be happy to look into this further for you. Give these steps a try: Make sure you are signed into your Samsung account. Tap on the Bookmarks (This will be the Star at the bottom in the navigation bar.) You'll probably see Bookmarks > My device, and it will say "No bookmarks". Tap on the word "Bookmarks" in "Bookmarks > My device" and this will reveal two folders: My device and Samsung account. The old bookmarks should be in the Samsung account folder.

 

 
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userIjpqTTJxOC
Constellation
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Samsung Apps and Services
Bookmarks tab is where?