Original topic:

Can't Update Samsung Notes on Galaxy A11

(Topic created on: 2/3/21 8:41 PM)
useraXH3H81Glf
Constellation
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Samsung Apps and Services

Hi there everyone. I just switched to a Galaxy A11 after having used a Galaxy J7 for several years. I finished transferring all of my data and apps to the A11, but noticed I was missing over 50 notes on Samsung Notes. My old phone, the J7, has the latest version (4.2.01.53) of Samsung Notes, but strangely, my *new* phone has an older version (3.7.09.22) of it. This is a problem because the notes that I'm missing are important, and they were created in the latest version. So I attempted to update the app manually by going to its download page in the Google Play Store. However, I'm seeing the following message:

"This app isn't compatible with your device anymore. Contact the developers for more info."

Naturally I'm confused, considering the A11 is a 2020 model.

Things I've tried so far:
- Updating Android
- Restarting my phone

If anyone can help me, I'd be very appreciative! :)

Edit: I just discovered that Google Chrome won't update either, even though it wants me to. For this one, the download simply won't start. I'm on a stable wi-fi connection, so I'm not sure what's going on.

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