I am purchasing a note 20 ultra and I would like a watch to go with it. During checkout it gives me the option for some add-ons, but they're limited and not what I want (active 2 w/ cellular). So when I leave the checkout process (with phone still in cart) I add the watch of choice to my cart. I go to checkout and now only the watch is in my basket, no phone. If I try to re-add the phone it just clears the watch out leaving just the phone. Samsung rep through chat said items must be purchased seperately. WHAT??
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It is understandably frustrating, however, it is true that these items would have to be purchased separately. Apologies for the inconvenience.
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In what universe is this a solution? This is simply a statement about how a solution does not exist. I assume Samsung is deliberately not adding this feature, no idea what the underlying reason is.
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