Can't add multiple items to cart

[usereHnS9nP58j]

I am purchasing a note 20 ultra and I would like a watch to go with it. During checkout it gives me the option for some add-ons, but they're limited and not what I want (active 2 w/ cellular). So when I leave the checkout process (with phone still in cart) I add the watch of choice to my cart. I go to checkout and now only the watch is in my basket, no phone. If I try to re-add the phone it just clears the watch out leaving just the phone. Samsung rep through chat said items must be purchased seperately. WHAT?? 

[userCVN7pSKgqi]

I was just wondering the same. Why do they have to be purchased separately. That seems like a waste of time. Not very efficient.

[SamsungJace · Accepted solution]

It is understandably frustrating, however, it is true that these items would have to be purchased separately. Apologies for the inconvenience.