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Kesleyf
Constellation

Can't find gallery under Samsung cloud

Hey, guys. 

I have a Samsung m30 with the latest Android 9 patch. My only issue with this phone is that I can't seem to find how to sync the gallery with Samsung cloud. I've already search a lot about this issue, but I can't seem to find a solution.

In the screenshot below we can she that there isn't a gallery option under accounts > Samsung cloud. Anybody out there has a solution to this?

Screenshot_20190905-153449_Samsung Cloud.jpg

 

2 REPLIES 2
Samsung Care Ambassador

Re: Can't find gallery under Samsung cloud

Hi. Data that can be linked is dependent on the device; therefore, availability of features can vary between different models. In the attached screenshot Samsung Cloud offers gallery backup.

 

 

 

InShot_20190905_190551368.jpg

 


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Kesleyf
Constellation

Re: Can't find gallery under Samsung cloud

So, my device doesn't support gallery sincronization?

That's weird.

There really isn't any way to enable it?

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