Original topic:

Can't log in to Samsung Health

(Topic created on: 1/18/21 10:38 PM)
userhUIw7hjHg4
Constellation
Options
Samsung Apps and Services

I have a Huawei phone,and I bought a Galaxy watch active,but I can't log into Samsung Health on my phone.Every time I try to it just stays on this screen for an hour and then stops the app.Please help.Screenshot_20210118_181641_com.sec.android.app.shealth.jpg

 

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5 Replies
Jakebs
Galaxy
Options
Samsung Apps and Services
If you haven't already, force stop the app, clear the storage, and uninstall/reinstall it to see if that helps the problem
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userhUIw7hjHg4
Constellation
Options
Samsung Apps and Services

I have tried that already,I even tried to restart my phone and reset the watch completely,but it didn't help.

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deethree
Asteroid
Options
Samsung Apps and Services
I had the same problem with my LG phone,I had to download an older apk of s health and it fixed the problem.
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userhUIw7hjHg4
Constellation
Options
Samsung Apps and Services

Thanks!

Could you tell me how to do that exactly?

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deethree
Asteroid
Options
Samsung Apps and Services
just google samsung health apk, click on the first link and download an older version of the app make sure the date of the app is 2020
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