I have very important information saved in Samsung cloud that is to be deleted in 3 days. For 2 months I’ve tried accessing the data, with no success. I’ve tried everything suggested by samsung, tried using the 7-zip app to open the files on a pc. Tried opening it on a samsung phone. There’s no clear answer to this and I’m furious with samsung about how the limit access to our own data. I don’t have a samsung phone any more. I’ve had to borrow one from a friend just to request the data. Now it seems impossible to access it. This is probably more of a rant because doesn’t seem like there’s any solution to this.