Original topic:

Can't prevent screen from auto rotating

(Topic created: 06-08-2022 08:48 PM)
userIfgyRVE0zG
Constellation
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Samsung Apps and Services

Hello, 

I am posting about the issues that horizontal screen lock is not working properly.

It works only for a short time like a minute, but it automatically rotate while reading a book, etc. 

It is same across the device, Galaxy Phone, Tablets, which are pretty inconvenient. 

SAMSUNG, Or Google, please improve this problem. 

1 Reply
Samsung_Moderator
Community Manager
Community Manager
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Samsung Apps and Services

Thank you for reaching out. I can certainly understand your frustration with your screen rotation feature not functioning as expected. If your Galaxy phone or tablet won't stop rotating its screen, or, on the other hand, if it does not rotate at all, don't panic. Your device comes with screen rotation settings built right in. It's just a matter of making sure you have the correct settings in place. You can make your device's screen rotate freely with Auto rotate, or lock it in one position using either Portrait or Landscape mode.  Note: Some apps may not be capable of rotation and will still open in Portrait or Landscape mode by default. Many screens may not support rotating the device upside-down. Give this link a try to verify the steps are properly engaged when you are experiencing these symptoms: https://www.samsung.com/us/support/answer/ANS00088202/

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