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Can't receive text messages fix

(Topic created: 12-26-2021 11:01 AM)
GalaxyMouse
Explorer
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Samsung Apps and Services
I don't know know if anyone else has had this problem, but I wasn't able to receive text messages on my Galaxy S10+ for about three days. I tried several things such as restarting my phone and switching between the default messaging app and Google Message which didn't help. It wasn't my service, I have unlimited data and it picks up signal about anywhere. I finally decided to boot my phone up into recovery mode and proceeded to wipe my cache partition and than I selected the repair apps option. When my phone booted up it got spammed with all the text messages I couldn't see for three days, but I could text again and it fixed the problem. 

I hope this problem gets fixed, and I would like to know what caused it so I can avoid it. It just happened out of nowhere without a warning and I started to get anxious because I thought people were ignoring my texts. 

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GalaxyMouse
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So I did the recovery process again and my text did NOT get deleted. I now do this to my phone weekly and it keeps it running correctly 😃

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user9S0npAZKKg
Constellation
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Samsung Apps and Services
I too have this problem but it is only with one certain contact I have called my carrier so many times and they assured me everything was working fine in their end. It is so frustrating. I too have done all the steps you mentioned above as well restarting phone and trying other messaging apps.
GalaxyMouse
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I'm sorry to hear this. Hopefully Samsung will release a fix for this issue. Good to know I wasn't the only one having it.
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user9S0npAZKKg
Constellation
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Thank you, yes hopefully Samsung looks into this issue and fixes it. Hope you aren't having this issue anymore as of now.
GalaxyMouse
Explorer
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I'm not having this issue anymore, the recovery mode method I stated is what fixed my phone.
jadesley
Astronaut
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Hi did you lose your text messages when you did the recovery mode?
Thx!
GalaxyMouse
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I delete my chat every time I'm done texting, so I'm not sure. It shouldn't delete anything though. The recovery process re-optimizes all of your apps, so it shouldn't lose memory of anything.
jadesley
Astronaut
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Samsung Apps and Services
Ok . Thank you very much. I will try this option today. 🙂
GalaxyMouse
Explorer
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Good luck, I hope it fixes your issue. 😄
jadesley
Astronaut
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Thank you.. I'm still hesitant on doing it as I am worried about losing my texts.. I keep a lot of them for backup if needed.. if you know what I mean..