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Original topic:

Can't send MMS text on Galaxy phone

(Topic created: 03-12-2021 04:37 AM)
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Jeybo
Astronaut
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Samsung Apps and Services

I recently got a s21 ultra with AT&T service. I am unable to send picture texts via MMS. Any suggestions? 

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user751201tmO21
Honored Contributor
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Samsung Apps and Services
Check this setting under Chat Features

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Black Hole
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Samsung Apps and Services

is your wi-fi calling on?

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Jeybo
Astronaut
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wi-fi calling is turned off
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Solution
SamsungRei
Community Manager
Community Manager
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Samsung Apps and Services

Try the troubleshooting here: https://www.samsung.com/us/support/troubleshooting/TSG01001439 If the MMS is still not working, you will need to follow up with your service provider for additional troubleshooting.

If the carrier is unable to resolve this in addition to the troubleshooting, the phone will need to be evaluated by a certified technician. For service in the U.S., you can take the phone to a local U.S. walk-in service location https://www.ubreakifix.com/samsung  or to ship the phone in for service, please reach out to us via one of the following options:

1. Facebook Messenger: http://m.me/samsungsupport

2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513-

3. Private Message: https://bit.ly/3hzZfw8

If the PM link is not working for you, you can click on my name and send me a private message directly from my profile.

For service outside of the U.S., please use this link: https://www.samsung.com/us/common/visitlocationsite.html 



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do it via link share then quality is better also and works on samsung and apple
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