Can't send MMS text on Galaxy phone

[Jeybo]

I recently got a s21 ultra with AT&T service. I am unable to send picture texts via MMS. Any suggestions? 

[user751201tmO21]

Check this setting under Chat Features

[User_name]

is your wi-fi calling on?

[Jeybo]

wi-fi calling is turned off

[SamsungRei · Accepted solution]

Try the troubleshooting here: https://www.samsung.com/us/support/troubleshooting/TSG01001439 If the MMS is still not working, you will need to follow up with your service provider for additional troubleshooting.

If the carrier is unable to resolve this in addition to the troubleshooting, the phone will need to be evaluated by a certified technician. For service in the U.S., you can take the phone to a local U.S. walk-in service location https://www.ubreakifix.com/samsung  or to ship the phone in for service, please reach out to us via one of the following options:

1. Facebook Messenger: http://m.me/samsungsupport

2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513-

3. Private Message: https://bit.ly/3hzZfw8

If the PM link is not working for you, you can click on my name and send me a private message directly from my profile.

For service outside of the U.S., please use this link: https://www.samsung.com/us/common/visitlocationsite.html 

[usercOpGrJqpKL]

do it via link share then quality is better also and works on samsung and apple