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Can't show images in email?

(Topic created: 07-25-2022 01:11 PM)
MsBlue
Astronaut
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Samsung Apps and Services

Hello can someone help me... I open up my emails and I don't see any images? Usually it has a button on the right hand side that says show images but lately it doesn't have it... please advise?

 

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wingdaddy
Astronaut
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Samsung Apps and Services
When I open an email, the images do not display and the "view images" button on the email is no longer there to open / view images.
userQ2OtTdLTaL
Asteroid
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Samsung Apps and Services
Try: Open email, click 3 lines at top left, click gear at upper right, click on email account you want pictures for, scroll down and turn on show images.
CaptainAlan
Astronaut
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Samsung Apps and Services
Yes, this works, but not a great option. Oftentimes we know what images are in an email & don't want them open. I liked having the option. Now we don't - it's either on or off. Off means you have to tap on images one at a time which opens them in a new page with no warning as to what you're opening (Pinterest emails are a good example).
TheoAda
Astronaut
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Samsung Apps and Services
I had the same issue so I tried Uninstaller and re installing. Now it won't let me get back in using my password. It says either the info is wrong or I have to contact my server.
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Options
Samsung Apps and Services
The suggested method to automatically show all images is a security vulerability.

The feature to SELECTIVELY show images on an email-by-email basis was removed in the July 2022 update. I have been asking them to bring it back.

Maybe if enough people send an email to the developers (b2b.sec@samsung.com), complaining about the compromised security and usability, the old method will be restored.

They DO seem to closely monitor that inbox. I have gotten some progress/promise from them already.
Kimber06
Constellation
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Samsung Apps and Services

 

The new samsung update happend and now I only see words on my email no pictures? I tried all the steps that I googled but nothing. How do you fix this issue.

 

userDwqHi094f5
Astronaut
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Samsung Apps and Services
Go to settings/ apps - open the email app and tap 3 dots at top right. Uninstall update and the show images button will come back. My phone reinstall's the update so I have to do this a couple times a day. Samsung told me they are working on the issue for new update.
Etbear
Astronaut
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Samsung Apps and Services
My emails no longer show images.
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userW1E3grEqr3
Asteroid
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Samsung Apps and Services
Several have reported this after the last update. It is not a settings issue. Please also report to b2b.sec@samsung.com.
userUqPtQ5QuTU
Constellation
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Samsung Apps and Services
I used to see "show images" in the upper right hand corner of emails. It's gone now. How do I get it back?