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Constellation

Re: Can't use older notes after Samsung Notes update.

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After reading some of these replies, I managed to load the add-on.  Just as well, or I could have lost a lot of useful data.

The very threat of losing information because a Samsung phone won't download a Samsung add-on because Samsung isn't trusted by Samsung is scary.

So I have transferred my information to MS OneNote instead.

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Astronaut

Re: Can't use older notes after Samsung Notes update.

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I FIGURED IT OUT!

1) Open the Notes App

2) tap the 3 horizontal lines on the left hand side (the menu)

3) tap the 'settings' icon on the upper right side of the menu (the gear symbol)

4) there should be an option there for you on the list that says 'convert old notes'. Tap it.

5) a prompt will pop up explaining that your old notes will be converted to be compatible with the new update. Tap 'Accept' or 'Continue'.

6) enjoy your old notes in a whole new way. All of my notes are the same, nothing has changed and I am so relieved. I hope this helps!

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Astronaut

Re: Can't use older notes after Samsung Notes update.

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This worked for me on my Galaxy S8, the notes now open right up....🤓

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Astronaut

Re: Can't use older notes after Samsung Notes update.

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I followed ur instructions and it worked! Thank u so much👍


@ShaeBaeBae wrote:

I FIGURED IT OUT!

1) Open the Notes App

2) tap the 3 horizontal lines on the left hand side (the menu)

3) tap the 'settings' icon on the upper right side of the menu (the gear symbol)

4) there should be an option there for you on the list that says 'convert old notes'. Tap it.

5) a prompt will pop up explaining that your old notes will be converted to be compatible with the new update. Tap 'Accept' or 'Continue'.

6) enjoy your old notes in a whole new way. All of my notes are the same, nothing has changed and I am so relieved. I hope this helps!


 

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Astronaut

Re: Can't use older notes after Samsung Notes update.

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Thank u so much for ur instructions. It really helped!👍

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Astronaut

Re: Can't use older notes after Samsung Notes update.

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Thank you thank you thank you!

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Constellation

Re: Can't use older notes after Samsung Notes update.

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Thank you. This worked perfectly. Whew,  you saved me from a lot of stress. 

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Astronaut

Re: Can't use older notes after Samsung Notes update.

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Thank you very much! That was great! I was afraid my phone had a virus!

Was really bummed at the prospect of losing access to my old notes! I have a Note 9 phone. That's why I chose it, for taking notes! Lol

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Astronaut

Re: Can't use older notes after Samsung Notes update.

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It worked perfectly.  Thanks for the help!

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Constellation

Re: Can't use older notes after Samsung Notes update.

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thanks. This was helpful 

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