Used to work without trouble but the last week or so I cannot log in to the SmartThings app on my iPhone. As soon as I hit "Sign In", the login screen shows but quickly switches to an error message that says:
Access denied
Unusual activity was detected, so we blocked access to your account for security.
Any ideas how to get past this? I tried changing my password, adding 2FA questions and other factors, etc., to no avail. I can open a browser and open my.smartthings.com, and that will allow me to turn on my Samsung TV, but that's about it.
@Virgil_Tibbs I suggest asking in the dedicated SmartThings forums they maybe an issue with the iPhone app that needs addressed to resolve the login problem your having.
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@Virgil_Tibbs I suggest asking in the dedicated SmartThings forums they maybe an issue with the iPhone app that needs addressed to resolve the login problem your having.
If you've found my post to be helpful, Please like my Comments ✓✓✓. If my response resolved your issue, please press the Like and ✓✓✓ to Accept as Solution button.
