cancel
Showing results for 
Search instead for 
Did you mean: 
Highlighted
Constellation

Cannot remove samsung account

JUMP TO SOLUTION

I have a new Galaxy S10e, Verizon, updated to Android 10. I added a Samsung account but I cannot remove it. There is no "Remove Account" option on the 3-dot menu. Help...

Screenshot_20200107-220107_Samsung account.jpg

1 SOLUTION

Accepted Solutions
Highlighted
Samsung Care Ambassador

Re: Cannot remove samsung account

JUMP TO SOLUTION

@Palindrome  if you click personal info then the 3 dots you will have remove account 


If you've found my post to be helpful, please like the post. If my response resolved your issue, please press the "✓ Accept as Solution" button.

Gary-B82-Ambassador-Signature2Note 10+ Verizon Wireless

View solution in original post

Reply
Loading...
9 REPLIES 9
Highlighted
Samsung Care Ambassador

Re: Cannot remove samsung account

JUMP TO SOLUTION

@Palindrome  if you click personal info then the 3 dots you will have remove account 


If you've found my post to be helpful, please like the post. If my response resolved your issue, please press the "✓ Accept as Solution" button.

Gary-B82-Ambassador-Signature2Note 10+ Verizon Wireless

View solution in original post

Reply
Loading...
Highlighted
Constellation

Re: Cannot remove samsung account

JUMP TO SOLUTION

clicking the 3 dots does NOT give you an option to remove only to sign out

Reply
Loading...
Highlighted
Samsung Moderator
Samsung Moderator

Re: Cannot remove samsung account

JUMP TO SOLUTION

Give this a try: go to settings > Accounts and back ups > Accounts > click on the 3 dots on the right hand side and click remove account. If those are the steps you have already completed, do you have any other accounts, you are using on your device, such as Google accounts?


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.





Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.

Reply
Loading...
Highlighted
Constellation

Re: Cannot remove samsung account

JUMP TO SOLUTION

No remove account there either... becuse...

Settings > Accounts and back ups > Accounts >

There are no three dots... it's just a list of all your accounts...

 

so.... if you go;

Settings > Accounts and back ups > Accounts > Samsung Account > "Three dots" ..... (gives)

- Notices

- Sync Settings

- Help

- About Samsung account

 

I can't find "Remove Account" anywhere either.

Reply
Loading...
Highlighted
Constellation

Re: Cannot remove samsung account

JUMP TO SOLUTION

Click on the sign out! I thought the same thing but click on sign out and goes there

Reply
Loading...
Highlighted
Constellation

Re: Cannot remove samsung account

JUMP TO SOLUTION

those three dots don't have 'remove' option. 

Reply
Loading...
Highlighted
Constellation

Re: Cannot remove samsung account

JUMP TO SOLUTION

Click on the sign out. It takes you there. 

Reply
Loading...
Highlighted
Astronaut

Re: Cannot remove samsung account

JUMP TO SOLUTION

The "Remove Account" option doesn't show after clicking the 3 dots!

Reply
Loading...
Highlighted
Constellation

Re: Cannot remove samsung account

JUMP TO SOLUTION

Click on the sign out. It takes you there.

Reply
Loading...