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Cannot remove samsung account

(Topic created: 01-07-2020 07:07 PM)
Palindrome
Constellation
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Samsung Apps and Services

I have a new Galaxy S10e, Verizon, updated to Android 10. I added a Samsung account but I cannot remove it. There is no "Remove Account" option on the 3-dot menu. Help...

Screenshot_20200107-220107_Samsung account.jpg

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GaryB82
Samsung Care Ambassador
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Samsung Apps and Services

@Palindrome  if you click personal info then the 3 dots you will have remove account 


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Gary-B82-Ambassador-Signature2Note 10+ Verizon Wireless

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GaryB82
Samsung Care Ambassador
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Samsung Apps and Services

@Palindrome  if you click personal info then the 3 dots you will have remove account 


If you've found my post to be helpful, please like the post. If my response resolved your issue, please press the "✓ Accept as Solution" button.

Gary-B82-Ambassador-Signature2Note 10+ Verizon Wireless

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userGloCbGAS05
Constellation
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Samsung Apps and Services

clicking the 3 dots does NOT give you an option to remove only to sign out

SamsungAdam
Samsung Moderator
Samsung Moderator
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Samsung Apps and Services

Give this a try: go to settings > Accounts and back ups > Accounts > click on the 3 dots on the right hand side and click remove account. If those are the steps you have already completed, do you have any other accounts, you are using on your device, such as Google accounts?


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userPGguL7yhA7
Constellation
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Samsung Apps and Services

No remove account there either... becuse...

Settings > Accounts and back ups > Accounts >

There are no three dots... it's just a list of all your accounts...

 

so.... if you go;

Settings > Accounts and back ups > Accounts > Samsung Account > "Three dots" ..... (gives)

- Notices

- Sync Settings

- Help

- About Samsung account

 

I can't find "Remove Account" anywhere either.

Samsung_u982238
Asteroid
Options
Samsung Apps and Services

Click on the sign out! I thought the same thing but click on sign out and goes there

Options
Samsung Apps and Services

those three dots don't have 'remove' option. 

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Samsung_u982238
Asteroid
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Samsung Apps and Services

Click on the sign out. It takes you there. 

user8LeDzqmsMN
Astronaut
Options
Samsung Apps and Services

I have a 9+ and do not have remove account in the location you mention. Any other ideas? I'm SICK of the account and find my mobile notifying me every hour to turn them on! Even through the night!  I'm ready to trade the darn thing in for an iPhone!

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user1fKw8IG3M9
Astronaut
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Samsung Apps and Services

The "Remove Account" option doesn't show after clicking the 3 dots!

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