Original topic:

Cant access features like games, tv etc.

(Topic created: 12-04-2021 06:37 PM)
AgentNeo
Astronaut
Options
Samsung Apps and Services
I have problems having access as it states i need to be at least 13. I have verified and changed numerous times my birthdate to make it work.I'm well above that age having a 14 year old myself. Ive restarted phone as well. Any ideas? Its really upsetting. 
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LongHiker
Samsung Care Ambassador
Options
Samsung Apps and Services

@AgentNeo To change your birthdate you need to log into your account on Samsung.com and change it in the account details. 

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