Original topic:

Contacts gone after update

(Topic created: 09-25-2022 12:57 AM)
gk-k9
Astronaut
Options
Samsung Apps and Services

When you up graded my phone all of my contacts I had are gone. I want them back!!!

 

 
4 Replies
GoingTheDist
Comet
Options
Samsung Apps and Services
Did you not back your contacts up to your Google, Samsung or Phone carriers back up options?
betancd
Comet
Options
Samsung Apps and Services
Indeed recommend upload them to Google or Samsung cloud on your old phone. Samsung smart switch app allows transfer of contacts as well
0 Likes
AngelaRenae
Constellation
Options
Samsung Apps and Services
I always lose something when they do an upgrade. This is something that needs fixed asap.
0 Likes
imi
Astronaut
Options
Samsung Apps and Services
Did you save to samsung account or sim card?
If then log in with the account or insert the sim.
If you saved to phone, then it's gone if you don't have the phone