Original topic:

Delivery confirmation missing after recent update

(Topic created: 09-06-2021 06:28 AM)
Lorri_St
Astronaut
Options
Samsung Apps and Services
I did and update on 9/4 and now,  my texts no longer show delivered/read.  I cannot even find the option to turn it back on.   Can anyone help with this issue?
6 Replies
ShannaMay
Cosmic Ray
Options
Samsung Apps and Services
Click the 3 dots on the top right in your messaging app, choose settings, then more settings. Then choose text messages & turn it on there, and then choose multimedia messages & turn it on there too 🙂
Galaxy S21 Ultra 5G 128GB (Unlocked) | Galaxy Watch 4 Classic 42mm Black LTE
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Lorri_St
Astronaut
Options
Samsung Apps and Services
I don't have that option anymore.
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ShannaMay
Cosmic Ray
Options
Samsung Apps and Services
Are you using the default messaging app? What phone do you have?
Galaxy S21 Ultra 5G 128GB (Unlocked) | Galaxy Watch 4 Classic 42mm Black LTE
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Lorri_St
Astronaut
Options
Samsung Apps and Services
Yes. It's the Galaxy S10. I had Samsung look at it and he couldn't figure out why the option was not available anymore. He thought it was a carrier issue. I planned to go to AT&T after work yesterday, but the dang thing is fine, now. My texts are now showing delivered/read. I don't know what the issue was, but I'm sir glad it fixed itself. Thanks for trying to help!
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vlewis
Astronaut
Options
Samsung Apps and Services
Same for me the text options are gone
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SamsungRyder
Samsung Moderator
Samsung Moderator
Options
Samsung Apps and Services

Hi, I am sorry you are still experiencing this with your messaging options. Can you tell me what you are seeing on your side, and what option(s) specifically are not showing up? Thank you in advance for your response.

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