Original topic:

Dex Mirroring issues

(Topic created: 03-05-2020 07:51 PM)
userSmTFJ0I0M1
Constellation
Options
Samsung Apps and Services

This says I can use both screen mirroring and tochpad modes with dex. 

https://insights.samsung.com/2020/02/12/the-beginners-guide-to-samsung-dex-4/

But neither one is appearing in the notification menu and I don't know how to fix it. All it says is I'm connected to dex on pc and nothing else. I can use them independently but that isn't really what I want. Any ideas?

0 Likes
Reply

1 Solution


Accepted Solutions
Solution
LongHiker
Epic Samsung Care Ambassador
Options
Samsung Apps and Services

This option is available only when you are connected to a monitor. 

It is not avialable when connected to a PC.

 

The page you reference says "In your phone’s notifications menu, you’ll see several new options after connecting to your monitor, including the choice to move between screen mirroring and DeX mode."

 

I tested on my Note 10+ and the option is there when a monitor is connected but not when connected to a PC. 

View solution in context

0 Likes
Reply
3 Replies
Solution
LongHiker
Epic Samsung Care Ambassador
Options
Samsung Apps and Services

This option is available only when you are connected to a monitor. 

It is not avialable when connected to a PC.

 

The page you reference says "In your phone’s notifications menu, you’ll see several new options after connecting to your monitor, including the choice to move between screen mirroring and DeX mode."

 

I tested on my Note 10+ and the option is there when a monitor is connected but not when connected to a PC. 

0 Likes
Reply
userSmTFJ0I0M1
Constellation
Options
Samsung Apps and Services

That's annoying, both options are always mentioned together so I assumed it would all work the same. 

 

I assume it has to be connected with hdmi aswell then?

0 Likes
Reply
LongHiker
Epic Samsung Care Ambassador
Options
Samsung Apps and Services

@userSmTFJ0I0M1 wrote:

I assume it has to be connected with hdmi aswell then?


I think that is a safe assumption. 

0 Likes
Reply