In the settings for 'Do not disturb ' mode, I have 'Some allowed' selected for 'Calls and messages.' When one of my allowed contacts sends a message to me while 'Do not disturb' mode is turned on, I receive the message. However, when a message is sent to me from a group that includes all allowed contacts, I don't receive it. Is there a way to fix this issue?
Hello Irishfan4323, Welcome to Samsung Community. It is our honor to have you with us. I understand how upsetting it is to not having your group messages not performing in the manner you would like. I understand this is occurring when your 'do not disturb' feature is active and the message not being alerted is coming from contacts you have set for "allowed". Quick question for you, what messaging application are you using: (please note the following suggestions are for Google messaging) Are ALL of the contacts associated within the message set as allowed? Are any of the contacts in the group message restricted and not allowed through while your phone is in do not disturb mode? Ensure that the contacts you have in your group chat are all set for allowed while in do not disturb mode. In addition, you can find a host of troubleshooting you can perform located here https://support.google.com/messages/answer/9077245?hl=en&ref_topic=7502602&sjid=10995697286400392303... I sincerely hope this helps solve your issue. Again, welcome to community and thank you for being one of the best parts of Samsung.
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