Original topic:

Do Samsung Pros send you trade in offers from another text number?

(Topic created: 01-16-2023 09:11 PM)
Samsung Apps and Services
I was chatting with a Samsung Pro on the customer service chat feature due to a broken mic. He said my warranty is out so he'll offer me a trade in, and texted me a link from a non 1-800 phone number. I didn't click on the link but wanted to check if this is legit? Do the customer service reps send you links from another #?
1 Reply
Red Giant
Samsung Apps and Services
Yes they can and will send links by both text and email everything is legit