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Astronaut

Emails going to Outbox

When I click SEND on Emails using the Samsung email app (I have an S7), they're going to the Outbox, requiring me to then send them from the Outbox. This is only happening on mail I send using my company email account. My Gmail account (which I also use on Samsung app) works fine. I had a suggestion on settings from one of our engineers but that hasn't fixed it. It's been an issue for the past couple months. Suggestions? 

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Samsung Moderator
Samsung Moderator

Re: Emails going to Outbox

@userXZcE5ZXtLP Have you tried clearing the cache for the Samsung email app?

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Astronaut

Re: Emails going to Outbox

No

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