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Asteroid

Find My Mobile - "Location Tracking Turned On" Notification Issue

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I have the find my mobile services turned on to utilise the app in the event I lose or have my phone stolen, what I don't need is to be reminded with a notification every so often (interval is irrelevent) that "Location tracking turned on". 

Is there a way to suppress this notification? I have tried swiping right and changing the settings in the gear and bell icon but did not resolve. My next option is to disable the service altogether which is not ideal. Any ideas?notification screenshot.jpg

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Asteroid

Re: Find My Mobile - "Location Tracking Turned On" Notification Issue

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I fixed it by logging onto the Find My Mobile website and click on the tracking icon and clicking "Stop". 

 

I confirmed with Samsung support this still allows you to track your phone after it just stops sending the notification.

 

Let me know how you go. Smiley Happy 

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13 REPLIES 13
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Samsung Moderator
Samsung Moderator

Re: Find My Mobile - "Location Tracking Turned On" Notification Issue

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Give this a try: go to settings >apps > find my mobile, and turn off notifications and always appear on top


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.





Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.

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Asteroid

Re: Find My Mobile - "Location Tracking Turned On" Notification Issue

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on top.jpg
dont show notifi.jpg

Hey mate, thanks for the reply, I have tried this before with no success. See screenshots above for current settings. Note that whilst I have disabled notifications in the find my mobile settings the previous page always says "Allowed" for notifications. 

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Samsung Moderator
Samsung Moderator

Re: Find My Mobile - "Location Tracking Turned On" Notification Issue

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You need to select where it says "Allowed" and turn off the notifications there. Also, where it says Appear on Top, select there and turn that off as well.



Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.



Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.

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Asteroid

Re: Find My Mobile - "Location Tracking Turned On" Notification Issue

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Did you find a solution that worked? I am having the same issue since yesterday's mysterious find my phone error messages were sent out to Samsung users. Every 10 minutes I am receiving a 'Location Tracker Turned On notification from Find my mobile. When I try to disable it it says 'these notifications can not be turned off. ' This is really annoying. 

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Asteroid

Re: Find My Mobile - "Location Tracking Turned On" Notification Issue

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I fixed it by logging onto the Find My Mobile website and click on the tracking icon and clicking "Stop". 

 

I confirmed with Samsung support this still allows you to track your phone after it just stops sending the notification.

 

Let me know how you go. Smiley Happy 

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Constellation

Re: Find My Mobile - "Location Tracking Turned On" Notification Issue

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This does not work. Ive logged into the website as you say, and the location tracking was not even on. Also tried all the suggestions in this post to stop notifications and badges etc. The notification keeps showing up. Ive even tried to stop the app

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Astronaut

Re: Find My Mobile - "Location Tracking Turned On" Notification Issue

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I'm not OP but was having the same issue. Tried your suggestion and it just says "stopping tracking" but never stops.. I don't supposed you'd know of an alternative method...

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Asteroid

Re: Find My Mobile - "Location Tracking Turned On" Notification Issue

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I'm not sure why it is not working for other users. But I have attached what my settings in Find my Mobile look like. I can still track my phone but that pesky notification does not come through anymore. Let me know if yours looks like this and still sends the notification every 15 minutes.

phone gps settings.jpgchrome_DSbvefOcoX.png

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Constellation

Re: Find My Mobile - "Location Tracking Turned On" Notification Issue

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Hi userpwgZ36eGD3

Go to mobile ''Settings'' - ''Apps'' - on Apps page do two things:

1. From unfoldable menu located close to the left corner of the screen choose ''All''

2. Click three vertical dots in the top right corner and choose ''Show system apps'' - ''Find My Mobile'' - ''Notifications'' - ''Find My Mobile''  ( it looks like being disabled but click it regardless ) - then, in the window that shows, do two things:

1. disable ''Minimise notification '',

2. click the option ''Silent''

Now, ...  enjoy the lack of notifications

 

Take care! =)

Anna Sunshine Da Vinci

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