Original topic:

Forgot old phone number

(Topic created: a month ago)
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Samsung Apps and Services
Years ago I created my original Samsung account but when my phone broke I thought I'd never get another Samsung so I didn't bother to keep up with the phone number that was on file well now I can't remember the phone number and I'm I'm back using Samsung I can't login to get support because I don't know the number and I'm having a hard time getting in touch with somebody. Is there anything anybody can do to help? 
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meself
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Should be able to log in to the samsung account with email and password theres also a forgot password option to reset it
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I've utilized the forgot password option and I've received email but it still asks for the phone number as well
meself
Honored Contributor
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I'm thinking its a 2fa text that will ask you to enter the pin set
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When I try to send it off for the two weeks with Samsung it wants me to give the full phone number as well so I can't do that either
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meself
Honored Contributor
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Recover via Email: Choose "Verify with recovery email" during the login process to receive a code via email instead of SMS.

Contact Samsung Support: If you have no access to 2FA, contact Samsung support via chat or telephone (855-795-0509) to verify your identity and update your phone number. 

neilth
Black Hole
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Have you tried contacting the carrier you used with your previous Samsung phone or looked for an old bill from the carrier that you might still have? It might have the phone number on it.
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Spoke to Samsung pro in accounts and was told very firmly that without knowing the old number they cannot help me
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It was years ago I don't even remember what carrier I was on at the time
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