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Galaxy A71 5g call & text on other devices

(Topic created: 08-12-2021 01:57 AM)
JayJay0802
Astronaut
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Why doesn't the Galaxy  A71 come with the call & text on other device feature?

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SamsungRei
Samsung Moderator
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I understand how important this feature can be. Here is an article that contains more information regarding the call and text on other devices feature. https://www.samsung.com/us/support/answer/ANS00083152/ 

Please note that the feature is not available with AT&T or Verizon.



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7johnnny5
Asteroid
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It does you can find it in your settings under advanced features. Screenshot_20210830-201356_Settings.jpg
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JayJay0802
Astronaut
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Mines dont have itScreenshot_20210830-204057_Settings.jpg
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7johnnny5
Asteroid
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Do you have the 5g version?
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JayJay0802
Astronaut
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Yea and its with at&t
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SamsungQue
Honored Contributor
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I can see how this issue can be frustrating. I would make sure your phone is up to date on its software and then I would clear the cache partition on your phone. Here are the steps. 

  1. Turn off the device.
  2. Press and hold the Volume Up key and the Bixby / Power key.
  3. When the Android logo displays, release both keys.
  4. An 'Installing system update' message may show briefly before the Android Recovery menu options appear.
  5. Press the Volume down key several times to highlight Wipe cache partition.
  6. Press Bixby / Power key to select.
  7. Press the Volume down key to highlight Yes, then press the Bixby / Power key to select.
  8. When the process is complete, Reboot system now is highlighted.
  9. Press the Bixby / Power key to restart the device.
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Solution
SamsungRei
Samsung Moderator
Samsung Moderator
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Samsung Apps and Services

I understand how important this feature can be. Here is an article that contains more information regarding the call and text on other devices feature. https://www.samsung.com/us/support/answer/ANS00083152/ 

Please note that the feature is not available with AT&T or Verizon.



Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.



Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.

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