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userbJJEUc5Rfs
Constellation

Galaxy Buds - Right Earbud not working

My right galaxy bud has stopped working. It won’t charge, pair, make the pairing(sensor) noise when it’s picked up from the charging case. However, it does activate the Red Light on the case when placed back inside. Not sure if the charging spots on the buds have stopped working. Also when I go on my Galaxy Wearables app, it shows the left bud’s stats and battery life while the right shows that it’s disconnected or just not charged. 

 

 

4 REPLIES 4
Samsung Moderator
Samsung Moderator

Re: Galaxy Buds - Right Earbud not working

Thank you for that information. Give this link a try: http://www.samsung.com/us/support/troubleshooting/TSG01111299/

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Highlighted

Re: Galaxy Buds - Right Earbud not working

Ive had a similar issue, what i did was turned off the bluetooth of any device i connected to them with, then put them in their case and plugged it into the charger for about a minute. seemed to solve it for me.

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MITEECS
Cosmic Ray

Re: Galaxy Buds - Right Earbud not working

Have you tried removing from history, clearing app data, then re-pairing?

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userhylUKMbHMW
Constellation

Re: Galaxy Buds - Right Earbud not working

Mine are not working too. did you get them to work? I have disconnected my Bluetooth, and have singlely charged the right earbud by itself. It  says it's still not charged. 

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