Original topic:

Galaxy Store is not monitored by the Family Link app

(Topic created: 12-13-2022 12:35 PM)
ccbean0462
Astronaut
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Samsung Apps and Services

Samsung's Galaxy Store is not monitored by the Family Link app.  The problem is that you can download another browser like Firefox from the galaxy store and have unfettered access to the internet even with the Family Link app set up.  Is there no way to allow the Family Link app to automatically link to the Galaxy Store and keep it from downloading apps without the same permissions as the Play Store? It completely undermines having Family Link and can't be turned off or deleted from the phone.

 

 
8 Replies
KennewickMan
Supernova
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Samsung Apps and Services
You can download an app that locks chosen apps and won't open without the set pin or password.
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usernofences76
Constellation
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Samsung Apps and Services

In Family link the Galaxy store is shown as "S Suggest", block access to S Suggest and your child will no longer have access to the Galaxy Store, it will not appear on their device.

Znadad
Astronaut
Options
Samsung Apps and Services

I don’t even see the galaxy store on my family link for my sons device! This is so infuriating 

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Vanquishedangel
Asteroid
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Samsung Apps and Services

This is a problem and a major oversight by samsung! I provide care for people that have mental disabilities and some need extra protection because their disabilities can make them a target to predators. This means that some people have their phones limited as to what apps they can use etc. This is decided by their teams (guardians, nurses, social workers, etc). My one resident has a samsung ao3s  and despite having family link on her phone, she was able to install apps without asking staff for permission and they would not show up in family link.

Apps this resident would use to go online and meet strange people and then she would invite them to the facility (not telling them it was a facility) for, many all of these people were convicted offenders and domestic abuse convicts! 

This posed a great threat to not just that resident but my other residents as well. On top of that I have been trying to figure out what staff was allowing her to install apps on her phone that she should not be installing. This is also bad for children and parents.

 

 
Samsung_Moderator
Community Manager
Community Manager
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Samsung Apps and Services

Hi, VanquishedAngel, and welcome to the Community. I can certainly see the concern of this particular service not limiting certain functionalities. Since Google is who Family Link is managed by, it would be best to contact them for a resolution.