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Original topic:

Galaxy store isn't working.

(Topic created: 08-06-2020 05:31 PM)
SHERMIN56
Galaxy
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Samsung Apps and Services
I have S10+ and the phone just had a sw update and now the Galaxy store will not open..

Does anyone have a fix

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JohnLoose
Supernova
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Samsung Apps and Services

Resolved on my end today as well. It looks like the Galaxy Store had a short outage last night and service was restored pretty quickly by their team. If anyone has remaining issues I'd suggest reaching out to the Samsung team:

 

In the US? --> https://www.samsung.com/us/support/contact/

Outside the US? --> http://www.samsung.com/visitcountry

 

@SHERMIN56 would you kindly select this post as a solution so that others know this post is resolved?

 

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15 Replies
NCgurl
Astronaut
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Samsung Apps and Services
I have the same issue and just messaged tech support. Hoping to hear from them soon. Thought it was just me.
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JohnLoose
Supernova
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Samsung Apps and Services
Not sure on the resolution time here but a number of users are reporting the Galaxy Store app is not loading. I've reproduced this as well. 

I'd encourage everyone to come back and try later tonight to do what you were doing. 
 

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Be sure to click" ✓ Accept as Solution" if you found this reply solved your issue or pointed you in the right direction. You can also click the heart to let me know your appreciation! 
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MariB
Astronaut
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Samsung Apps and Services
I'm having the same issue. I have a S10e.
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userR74tRFSTcW
Constellation
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Samsung Apps and Services
same here
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Samsung_ZGBblAb
Astronaut
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Samsung Apps and Services
me as well
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ddm8808
Asteroid
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Samsung Apps and Services
Same here S10+ Sent a message. I've been getting it for months. It keeps getting worse and worse. I posted on thread above this too
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Samsung_dDLQNFJ
Astronaut
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Samsung Apps and Services

Same! There's a message that says something went wrong connecting to the store and I can't use the app at all

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usereJROYfMiLx
Constellation
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Samsung Apps and Services
Yep same here S10+
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MaryJo333
Constellation
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Samsung Apps and Services
same here. A20
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