Original topic:

Galaxy watch and SmartThings error sync

(Topic created: 11-06-2022 02:11 AM)
samuiseo
Asteroid
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Samsung Apps and Services

I have a problem with SmartThings app on my galaxy watch 46mm sm-R800. Syncing with phone never stops and after 5 minutes it says Sync problem. All apps on phone and watch reinstalled. Even done a watch reset. Still nor working. I guess it has something to do with the SmartThings watch app. It looks like the newer versions are not compatible. If anybody has an idea what is going on, please send some feedback.

3 Replies
supadav
Astronaut
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Samsung Apps and Services
My 42mm smr180 does same exactly t thing
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samuiseo
Asteroid
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Samsung Apps and Services

Here is my reply of SmartThings support Team on this issue:

 

We want to offer our sincerest apologies for any inconvenience this may have caused.

We would request you to check our community page where you can find solutions for such issues by the given below link:
SmartThings Community forums

Also, Please wait for the next update so that this bug will be fixed meanwhile your patience will be appreciated.

I hope your issue will be resolved at the earliest.

 

Oh, I really hope, somebody is taking it serious and take in count the older versions of Samsung Galaxy Watch for the next update of the SmartThings watch app.

 

 
 

 

 
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supadav
Astronaut
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Samsung Apps and Services
SM R-810 42mm
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