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Original topic:

Gallery app not storing uploads

(Topic created: 06-27-2022 09:03 PM)
Tonen
Astronaut
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Samsung Apps and Services
I've tried to upload photos and videos but I view them once but then I don't see them again .. anyone with similar issues or solution
3 Replies
Belaythatorder
Red Giant
Options
Samsung Apps and Services
Try clearing your gallery app's cache/data: open device settings (cogwheel icon)>apps>gallery>storage>clear cache/data>followed by a soft reset (power phone off, wait a few seconds, power phone back on).
userbYExnRc9EF
Cosmic Ray
Options
Samsung Apps and Services

strange.. 😞 
Try creating a separate folder and upload your files there to see if the problem persists.

Solution
Tonen
Astronaut
Options
Samsung Apps and Services
*UPDATE*
I've got the gallery to work on my Samsung tv.. Turns out there was an account mix up having ondrive signed up with one, tv on another, and phone on whole diffent one 🙈

Thank you all and my apologies for not being more observant
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