Original topic:

Had over 1100 reward points nowdonw 769

(Topic created on: 4/29/21 6:46 AM)
DuTcHMaSta420
Astronaut
Options
Samsung Apps and Services
Like title says had over 1000 reward points now down 769. Haven't used my rewards points since the beginning when I 1st got my S9+. Was letting it built up. Now for reason 400+ points are now gone why? 
0 Likes
8 Replies
Samsunging
Explorer
Options
Samsung Apps and Services
I believe the reward points expire in 24 months if you don't use them.
DuTcHMaSta420
Astronaut
Options
Samsung Apps and Services
Thank you
Samsunging
Explorer
Options
Samsung Apps and Services
You're welcome
0 Likes
LongHiker
Samsung Care Ambassador
Options
Samsung Apps and Services
DuTcHMaSta420
Astronaut
Options
Samsung Apps and Services
Understood, much appreciated 👍🏾
Samsunging
Explorer
Options
Samsung Apps and Services
They updated that on January 8th 2021 I think it was 2 years before, so there is a lot of people that will lose their reward because they don't know!
SamsungS82
Astronaut
Options
Samsung Apps and Services
Bad policy, but yeah, they actually expire on you.
0 Likes
ElijahAbshire
Astronaut
Options
Samsung Apps and Services
How
0 Likes