Original topic:

Hbomax

(Topic created: 07-14-2021 07:54 AM)
Blackbunny2325
Constellation
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Samsung Apps and Services
Why cant I cancel my hbomax when it doesn't show as subscription but yet there's a recurrent billing set up for it still
3 Replies
Solution
LongHiker
Samsung Care Ambassador
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Samsung Apps and Services

@Blackbunny2325 you would need to contact HBO about that. 

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userre7P0flSej
Astronaut
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Samsung Apps and Services

This response conflicts with the HBOMax account page. It states cancellation of my HBOMax subscription must be done through my Samsung account. 

SamsungStephanie
Samsung Moderator
Samsung Moderator
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Samsung Apps and Services

Hello, I apologize for the frustration this has caused. I was able to locate the steps on managing your account online. Please click here: https://www.samsung.com/us/support/answer/ANS00085942/ and follow the steps under the Manage your Samsung account to change your email, phone, password, etc. tab for further assistance. 


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