Original topic:

Hbomax

(Topic created: 07-14-2021 07:27 AM)
Blackbunny2325
Constellation
Options
Samsung Apps and Services
Why cant I cancel my hbomax when it doesn't show as subscription but yet there's a recurrent billing set up for it still
0 Likes

1 Solution


Accepted Solutions
Solution
LongHiker
Samsung Care Ambassador
Options
Samsung Apps and Services

@Blackbunny2325 you would need to contact HBO about that. 

View solution in context

0 Likes
3 Replies
Solution
LongHiker
Samsung Care Ambassador
Options
Samsung Apps and Services

@Blackbunny2325 you would need to contact HBO about that. 

View solution in context

0 Likes
userre7P0flSej
Astronaut
Options
Samsung Apps and Services

This response conflicts with the HBOMax account page. It states cancellation of my HBOMax subscription must be done through my Samsung account. 

0 Likes
SamsungStephanie
Samsung Moderator
Samsung Moderator
Options
Samsung Apps and Services

Hello, I apologize for the frustration this has caused. I was able to locate the steps on managing your account online. Please click here: https://www.samsung.com/us/support/answer/ANS00085942/ and follow the steps under the Manage your Samsung account to change your email, phone, password, etc. tab for further assistance. 


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.





Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.

0 Likes